andidate should have strong expertise in Kinaxis RapidResponse / Maestro, supply chain planning, application support, and ITIL-based service management.
The candidate will be responsible for supporting, maintaining, and troubleshooting Kinaxis RapidResponse / Maestro applications used for enterprise supply chain planning and decision-making. The role includes supporting demand planning, supply planning, inventory optimization, Sales & Operations Planning (S&OP), resolving application incidents, analyzing root causes, supporting data integrations, and ensuring smooth business operations.
Professionals should have hands-on experience with Kinaxis RapidResponse / Maestro, ITIL processes, supply chain planning, demand planning, supply planning, inventory management, S&OP, SQL, data integration, and application support. Strong analytical and problem-solving skills, along with experience working with global enterprise clients, are highly preferred.
The role also involves collaborating with supply chain business users, IT teams, application owners, technical teams, and global stakeholders to resolve incidents, implement enhancements, manage service requests, and maintain application stability. Candidates should possess strong communication, stakeholder management, troubleshooting, analytical, and problem-solving skills.
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