rong> team.
The ideal candidate should have strong hands-on experience with IBM Watson LIMS, L2/L3 application support, SQL, relational databases, incident and problem management, LIMS configuration, integrations, and production troubleshooting.
The role involves supporting critical Watson LIMS applications, resolving production issues within defined SLAs, performing Root Cause Analysis (RCA), maintaining LIMS workflows and configurations, and supporting upgrades, patches, deployments, and integrations.
Candidates should be comfortable working across Linux / Windows environments, application integrations, middleware, scripting, and ITSM tools such as ServiceNow, JIRA, or Remedy.
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